Privacy Policy

This Privacy Policy was last updated on August 25, 2024.

 

Introduction

The Tyre Connect is committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you use our services and visit our website.

 

1. Data We Collect

The Tyre Connect may collect the following personal data from customers:

  • First Name

  • Last Name

  • Delivery Address

  • Billing Address

  • Email Address

  • Phone Number

  • Vehicle Registration Number

  • Tyre Size

  • Tyre Brand and Model

  • Any other relevant information necessary for processing orders and providing services (e.g., Jump-Starts, Puncture Repairs, Spare Wheel Fitting).

2. How We Use Your Data

The personal data collected by The Tyre Connect is used exclusively for the purposes for which it was provided, including but not limited to:

  • Processing orders and arranging deliveries.

  • Issuing invoices and handling payments.

  • Communicating with customers regarding their orders or our services.

  • Requesting feedback or reviews of our services.

The Tyre Connect does not currently engage in email marketing or newsletters.

3. Data Sharing

The Tyre Connect does not share customer data with third parties, except where necessary to process payments. In such cases, only the information required to facilitate the transaction is shared with the payment processor.

4. Data Storage and Security

We take the security of your personal data seriously. Your data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. After this period, data is securely deleted or anonymized, except for information that must be retained for record-keeping purposes.

Our data protection practices comply with current legal standards, and we regularly review our security measures to ensure they remain effective.

5. Your Rights

Customers have the right to access, correct, or request the deletion of their personal data held by The Tyre Connect. To make such a request, please visit our Data Request page.

6. Changes to This Policy

The Tyre Connect may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: info@thetyreconnect.co.uk